Testimonials

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"I have to drive 20 miles(10 back and forth from Morris Plains) to VW of Bernardsville. But it is worth the trip. Your staff is always attentive and courteous from the time you walk in till the time you leave. I never leave dissatisfied or with the feeling that I got "ripped off." It's always A-1 service at Bernardsville. Lou is the best...this was not a planned visit--my check engine light came on and he got me in right away on Good Friday so I could have my car serviced for the Easter Weekend"

4/16/2009
Anita Davies


Gentlemen,

It has been a little over 2 weeks since I picked up the 2009 VW CC form your dealership. For starters this car has greatly exceeded my expectations in terms of design, functionality, and performance.

 This car has turned many a head in the last two weeks. I've gotten stopped by people on the street, parking lots even on the GS Parkway during bumper to bumper traffic last Friday.

I get the same questions, who makes the car?, how does it ride, which dealership did you buy from? I get the same compliments, What a beautiful car!.

The car is definitely a show stopper!

Most importantly I tell inquiring minds, the car is great but the service is impeccable!

I want to thank all of you for making my first experience with VW a very positive one. After I got a phone call from your Service Manager I knew I had made the right choice in dealership and product.

In 15 years with BMW I have never ever once received such service from Sales. Finance and the Service Department, plus the professionalism displayed by each of you has established the foundation for a long term relationship.

Thanks again for making my first experience with Bernardsville VW a memorable one. I will continue to spread the word about your dealership and products.

regards,

Michael Bank


I would indeed like to take the opportunity to share my experience.  This was my fourth VW purchase over the past eight years and I have to say that purchasing from Jared at Bernardsville VW was my very best experience by far.  Jared's professionalism was superior.  He addressed every question and concern I had, and even went out of his way to take care of my insurance and out of state registration needs by faxing and mailing the appropriate documents at my request.  I truly look forward to continuing my relationship with Bernardsville VW. 
 
Very truly yours,
 
Brandon Hicks

From Piscataway, NJ and bought a ’09 Jetta TDI    




I have nothing but praise for the purchase process.
Everyone was friendly and polite, there was a reasonable sense of "please buy a car, we want a sale" but not overwhelming.
Peter was very thorough in going through the entire process.
Thank you,
Phyllis Rowley



Ed,

Sorry I did not respond but hey, I came in today and met with Jared Strowbridge and…………We will be picking up our new Jetta TDI on Saturday. I have to say that Jared was more than helpful, patient (I took 3 test drives to make sure of my purchase), and by far your price was far below the lowest quote less sunroof, 17 inch rims, and floor mat kit.

Thanks for all your help,

Rob


Jared is an excellent salesperson.

Peter
of Bedminster, NJ


It is a pleasure to deal with Mark Maclay. He has always been the consummate professional; informative, courteous, and most important to us, never high pressure. Although we've chosen to purchase our Jetta when the lease expires, it is entirely possible we may be in the market again one day for a new VW, and Mark will be our first stop.

Regards,

Barbara and Joe


Ed,

My experience with Bernardsville VW has been very positive to date, especially my experience with Dan Kovacs. As you might imagine I did some research and I visited other VW dealers. Although I could have obtained the same vehicle elsewhere for the same price or better, I preferred dealing with Dan. He addressed all my concerns in a professional way and I did not get the hard sell that I am uncomfortable with.

I look forward to our relationship.

David O’Connor

of Convent Station, NJ

New '09 Volkswagen Passat Wagon Owner


Ed,

I appreciate the follow up. As usual, my satisfaction with the vehicle and with the entire transaction is a “perfect 10” across the board. We love the Jetta. Mike did a super job handling the deal. And Tom Puco was helpful and a pleasure to work with...as he was last time.

You guys at Bernardsville VW do great work...upstairs and downstairs That’s why I keep coming back. Quality wins every time

Thanks again for everything.

Tom McCabe
of Far Hills, NJ

New 2009 Volkswagen Jetta Owner


Check out what VW forwarded us after they follow-up on one of our newest clients...

CUSTOMER STATED THIS WAS HER THIRD JETTA AND SHE ENJOYS DRIVING IT. SHE PURCHASED THIS VW ONLINE. SHE STOPPED ON HER WAY FROM WORK AND SHE TEST DROVE THIS MODEL. SHE WENT HOME AND THINK ABOUT IT OVERNIGHT. SHE PURCHASED THE VEHICLE THROUGH EMAIL NEGOTIATION.

Q1

Rate your Salesperson's overall performance?

10

Q1A

Anything that your salesperson could do to improve?

No

Comment

SHE SAID THE SALESPEOPLE WERE WONDERFUL.

Q2

Rate the individual with whom you worked in paperwork and finance process?

10

Q3

Rate the value of your new Volkswagen compared to other vehicles considered?

10

Q4

At delivery, were your vehicle's interior and exterior clean?

Yes

Q5

Still thinking about the delivery, was your vehicle free of problems?

Yes

Q6

When you took possession of your new Volkswagen, rate the overall delivery?

10

Q7

Rate the dealership facility?

10

Q8

Rate the dealership's consideration for your time throughout purchase process?

10

Q8A

Suggestions on how the dealership could improve the timeliness of process?

None

Comment

SHE SAID THEY WERE VERY WILLING TO COMMUNICATE WITH HER THROUGH EMAIL FROM HER OFFICE. IT WAS THE BEST VEHICLE PURCHASING EXPERIENCE SHE HAS EVER HAD.

Q9

Has anyone from the dealership contacted you regarding your purchase?

Yes

Q10

Rate your overall purchase experience?

10

Q10A

Is there anything you would recommend for improvement?

No

Comment

SHE SAID THEY CALLED TO SEE IF THE VEHICLE WAS RUNNING FINE, IF SHE NEEDED FURTHER INSTRUCTION ON ANYTHING, FINDING EVERYTHING OKAY OR IF SHE HAD ANY PROBLEMS.

Q11

How likely would you be to recommend this dealership?

10

Susan Zolandz
New '09 VW Jetta Owner


Dan, you and your team have been great! It’s good to know that buying a car can be simple because of people like you. The car is superb. Thank you for everything, I look forward for future transactions with you and your team.

Regards,

Mark Szpakowski
of Hackettstown, NJ
New 2009 Volkswagen CC Owner


Mr. Levinstone -- responding to your email inquiry, my experience with Bernardsville VW was superb. Via email, I corresponded initially with Cara Baldesterre and Mark Maclay. They were prompt and very responsive, and we quickly reached agreement in principle on the TDI sedan that met my needs - exactly the equipment I wanted, not more nor less. They were both extremely professional.

When I arrived in person, Jared Strowbridge assisted me with a test drive and paperwork. Jared is very professional, clearly passionate about VWs and the perfect balance of offering valuable information and insights about the TDI without any "salesman smarminess". He was great to work with and to close the transaction. I would not hesitate to contact Jared or Mark or Cara the next time I am in the market for a VW, and will recommend them to any acquiantances as well.

Regards, Glenn

of Hopewell, NJ

'09 Jetta TDI Owner


I have a great experience at vw in Bernardsville. Jared was very helpful. I was very happy with his service.

Thank you

Michele

of Hillsborough, NJ

VW Jetta Sportwagen Owner


My husband and I purchased our new Tiguan through Mark Maclay. He was really amazing! The customer care he gave us was top notch! We visited several other dealerships and hands down, the service we received from your car dealership was the best!

We look forward to doing business with your dealership and really like the car so far!

Sincere thanks,

Karen & Cam Witt

Of Basking Ridge, NJ

New 2009 Tiguan Owners


Your service department...is outstanding.

I live in Hopatcong, and while it would be easier for me to drive 20 minutes to XXXXX and be made to feel like an idiot, I choose to drive 45 minutes to you folks because I know that here, I am treated like a human and that my business matters. I think you should know how many times your service department has gotten me out of a sticky situation.

First let me say I am on my THIRD Volkswagon. I have gotten all three from XXXXX Motors.

Several years ago, after a good freeze, my window became stuck. I hit the power window button and *poof!* it came out of the clamps. I had a brand new baby and was using my car for work, so driving with a window down in 20 degree weather was not an option. I called XXXXX, and I explained that I had a bit of an emergency. My window was stuck down, it was February, and I had an infant in the back seat. They told me, quite frankly, that they had a lot of emergencies and it would take several days before they could look at my car. I started to cry (could have been hormones, but I was pretty upset at how I was treated...) and called Bernardsville VW. Still crying, I explained my situation. Without hesitation, the man who answered told me to come down immediately. I did. I bundled up my son and myself, and drove on down. They took my car in, fixed the problem, and I was out the door in 15 minutes.
That was hardly my last experience of that type. It happened again earlier this year. I was having engine problems, again I called XXXXX, again I was spoken down to, again I cried and hung up on them (I know THAT time was not hormones...) and called Bernardsville. Again crying, and again I was told to come right down. I was treated very well upon arrival by your service advisor Joe, and all problems were again fixed promptly.
This morning I found myself in another jam with my car. This time, I knew not to bother calling Trend. I immediately called Bernardsville. I again spoke with Joe, who was again extremely helpful and professional (give that man a raise...) as well as understanding of my complicated situation with work. I spent the better part of the morning in your service center, but Joe was always keeping me updated as to the status of my car, and my now almost four year old son was happy in your play area (more dealerships need those!!!). In the end, the problem was fixed WAY faster than I could have expected from "other" people, and I felt compelled to tell you that again, after many times over the last almost four years, your service department has helped me and gone above and beyond what is normally expected of customer service. They are all a credit to your dealership and should be applauded.

In thirteen months, my lease is up. Expect me in your sales department.

Sincerely,

Amanda Hornick


So far I am very pleased with everything

Jared is great was very helpful. I would recommend him to all.

Michele Patanio

of Hillsborough, NJ

'09 VW Jetta Sportwagon Owner


Mike,

I just wanted to send a note of thanks for all you've done to help my mom with her new car. Taking the mats to her and putting her license plates on for her was definitely going beyond what is expected from sales people now a days. She told me that she was quite impressed with your professionalism and courtesy for "such a young man".

Thanks again so very much and I wish you the best of luck in your future endeavors.

Karen Houser


Hi Ed,
I wrote to apologize for my confused and chaotic behavior last week....of course, you phone me in Buffalo at the B&B and faxed me the applications for a new car. We were so stressed with the move in of our daughter, purchase of furniture...

Thanks so much for your help and patience. Congratulations for a very effective email response system. It is the best I have seen.

Sincerely,
Susan Schlessinger
Zürich


...dealing with Bernardsville VW is a true pleasure.

This is the second time that I have worked with Bill Gaffney and once again he listed and gave me exactly what I wanted and could afford. At no times did I feel I was being sold to or being asked to spend more money that I wanted. The other pleasure is that what Bill said he could do he did...in terms of trade in etc. I knew what price I was committing to and when I went to sign the papers sure enough it was what I expected.

So thank you one and all and here's wishing you a Happy New Year

Regards

Rowland Dickens of Mendham, NJ

'09 VW Routan Owner


Working with Mr. Dan Kovacs was very easy and satisfactory. He provided excellent service and thus my experience was excellent. Thank you for working with me so pleasantly despite my inconvenient schedules.

Happy new year.

Grace Park
of Linden, NJ
'09 Volkswagen Jetta Owner


Dear Dan and Ed,
Koreena and I were very happy with the process of getting a new Jetta with the VW lease program and working with you at Bernardsville VW. Ultimatley we were able to stay within a reasonable budget and get a great new car as well. What we liked about the process is that our options were clear to us and questions were answered promptly. There wasn't any pressure, but confidence displayed in the VW product, which thus gave us the confidence to move forward.
So far the Jetta is performing very well and we enjoy driving it.
Thanks again,
Patrick and Koreena
of Clifton, NJ
'09 VW Jetta owner

Everything went smoothly and service was met. The vehicle was worth the 5 hour trip from my house.

Carlos from Medford, MA

Volkswagen Jetta TDI Owner


I cant not thank you enough for you patience and assistance in purchasing my new car. I was treated with respect and courtesy. I did go to other dealerships and even though it is a farther drive for me the service and courtesy I received and your willingness to work with me made me purchase from your dealership. I would highly recommend both of you to my friends and family. You guys were straight forward no games and did what needed to be done. A+ from my perspective.

Regards

Heather
of Somerset, NJ
New Volkswagen Jetta Owner



My recent sales experience at BWV went very well. Peter is an excellent sales person.

He helped me every step of the way.

Thanks again.

Rob

from Basking Ridge, NJ

New '09 GTI owner


I just wanted to let you know that I had a great experience purchasing my 2008 New Beetle at Barnardsville VW -- I absolutely LOVE the car! Peter was very helpful and patient, and the purchase was relatively pain-free. I'm still amazed that I walked in at 5:30 pm and drove away in my new auto by 8:30 pm. That's farfegnugen!

Thanks again -- see you soon for my plates and service.

Regards,

Shari Linnick of Brooklyn, NY
'08 Volkswagen Beetle Owner


I had a very pleasant experience buying my jetta. I did my research on different cars and the jetta won pretty much hands down. Then because of your inventory I found the car that I was looking for. Dan was a professional through out. Really great to work with. No pressure, answered my questions up front, foresaw some of my questions and never rushed me or made me feel rushed. I had a friend that told me yours was a good place. Now I have to tell him he was right. Hey, even getting my plates put on was easy. So thank you.
i have wanted a VW for years . I learned to drive in a 66 Bug and did drive it until my dad made me get a car of my own. I then looked for a square back. Never got one but the memory is strong. I ended up with a daughter stealer. A 66 Chevy van with mag wheels.
It was a good experience and so far the car is great. My wife even likes it.
Thank you,
Mac McPeters of West Caldwell, NJ
'09 Jetta Sportwagen Owner


The personnel at Bernardsville VW were very helpful in showing me the features of my new car and getting me on the road in no time! Thank you.

Regards,

Christopher Wohlleb of Berkeley Heights, NJ
'09 VW Routan Winner


Bill you did a fabulous job everyone and everything was excellant exceeding our expectations.

Tony and Lauren Sarno


Everyone was great and my daughter is so excited to pick up her first car, This is why it is our third VW!!! Many thanks, Susie Delaporte


I just wanted to let you know that the only reasons we went with Bernardsville VW are convience and Bill Gaffney. (...) VW did have a better lease price (by $27 a month), but the proximity of BVW to our home and the manner in which we were treated by Bill were the selling points. As you know, we were back and forth over the phone and thru e-mails and I honestly believe you gave me the "best price" you could--I don't know how (...) VW was able to come up with their price--maybe volume, or maybe that price was going to change at closing?? One of those "I forgot to tell you" things. I will never know, because it didn't happen.

What ever thanks for your interest and I look forward to dealing with BVW.

Bruce Coultas

Jason,
I would like to tell you that my experience at your dealership was outstanding. You were a pleasure to work with. Although it was only a used car, the whole process could not have gone any smoother. I have bought new and used cars from other dealers and the wait time is forever. My son Kyle is very happy with his car. Looking at other VW's in the showroom has prompted us to thinking about buying a VW the next time we are in the market for a new car.
It was a pleasure meeting you and thanks again.
Rob Sandorse and Family

Hi Ed,

I stopped in the showroom a few weeks ago. I was looking at the VW Tiguan.

Jared was my sales rep there. He was wonderful. He gave me a full tour of the vehicle and offered a test drive. I explained that My lease is not over until march, so I'm not ready to purchase yet, but he was very thorough I'm making sure I fwlt good about your car.

I'm currently lookin at saturn vue, your vehicle and possibly a mazda cx7.

Honestly the VW was not a serious choice of mine after stopping by another

VW dealer in the area. I gave VW a second chance and I'm glad I did.

Bernardsville is a bit out of the way for me but, If I buy the tiguan I'm

definatly going to come to bernarsdville and to jared. Thanks

Annette Papa


Dear Tony:

It was a pleasure meeting you again on Friday evening and both Tracey and I just wanted to write to let you know how pleased we are with our recent VW buying experience at your dealership. Jared Strowbridge demonstrated his comprehensive product knowledge and attention to detail during every step of the purchasing process with a priority of making sure our purchase decision met our needs rather than just “making another sale”. The casual but professional sales approach goes unmatched compared to any other car buying experience we have had in the past. In addition, Jared’s technical expertise on car performance, power train details, and overall car features was more than impressive. It is evident that Jared believes in the VW products and has enthusiasm for what he is selling.

With having the experience of buying several new cars in the last 20 years, we now have a new appreciation for “quality” service as it relates to dealership differentiation. The finer details and service packaging that your dealership offers exceeded our expectations. In addition, your finance manager, Thomas Puco made the final purchase agreement paperwork less than a ten-minute task. Lastly, the final check out before driving our new CC Sport off the lot was so informative we now only need the car manual for reference, not for learning feature operations.

You should be very proud of your dealership, staff, and most importantly, your service quality. Please do not hesitate to use our names as a reference and we will certainly be sharing our positive experience with our friends and family.

We look forward to seeing you and Jarrod when we are in for our regular service maintenance. In the interim, continue enjoying your success for being one of the leaders in car dealership service and quality.

Sincerely,

Greg and Tracey Tuthill

1 Sunnybrook Road

Basking Ridge, NJ 07920


Everything went well. Jared was patient as we worked to come to the best deal. Your pricing was very aggressive as neither (...) VW nor (...) VW could match your deal. Going through the lease agreement was a little rushed and perhaps a worksheet would be helpful. I had been given all the figures before and had run them through several lease calculators, but still needed to go through the numbers with my own calculator. Overall it was a very pleasant experience.
John Ross

Dear Mr. Levinstone:

From the moment I stepped into your dealership last Thursday afternoon, I was treated with courtesy and respect. More importantly, once Jared introduced himself to me and understood my interest in test-driving the 2009 Rabbit, he provided me with a wealth of information about the safety, performance and maintenance of the vehicle. We subsequently agreed upon a sales price without extensive debate, arriving at a figure that I felt was fair and reasonable.

Yesterday, Jared went out of his way to pick me up from my home in Boonton so that I could pick up my new car. He reviewed all of the Rabbit's features with me, made certain that I had no other questions or concerns, and fully explained the next steps (including getting my permanent license plates and my first maintenance check) in the lease process.

I never felt rushed, although the purchase was complete in less than four business days. And I was definitely treated as well as a customer buying a VW with a much higher profit margin.

I have already recommended your dealership to my parents for both maintenance and future vehicle lease agreements. In the future, you can be certain that I will also be recommending Jared specifically as a salesperson who is fair, knowledgeable and an absolute pleasure to work with !

Sincerely yours,

Elizabeth A. Davis


Hi! I just wanted to let you know about the experience that my husband and I had regarding the servicing of our new Jetta for the initial 5,000 miles. I was completely thrilled with how everything went. I travel from about an hour and 15 minutes away. I arrived at Bernardsville just before 6PM on Thursday. I was waited on without a second thought. My car was ready the next morning, pretty much right away. When I returned to pick up my car, I initially saw that it had been washed on the outside. Please understand that the last car I had, which was a new Saab, was never taken care of like that while in for a servicing...something as simple as a wash and vaccuum thrilled me. Any questions I had regarding the servicing were answered right away. Another plus was the price.

I just wanted to share my positive experience with you...for it was partially because of the poor service I received on my last car that I did not return to that dealership. You are wonderful. Thank you!

Kevin Lesoine


The recent purchase of my new VW Jetta Wolfsburg was great. I have only the best things to say about the staff of Bernardsville VW. While i was in doing the financial paperwork my mother noticed that the front chrome grill on my new car was pitted. This was eventually relayed to Tony the owner. There was a brand new grill in stock and we were told by Tony that it would be put on today, no charge, no questions asked. Tony even bought the car down to the service department and back around front again when the new grill was installed. A few days later I sent an email regarding the radio codes, because they were no where to be found. Within a half an hour I had a response with the radio codes. Like I mentioned earlier I have only the best things to say about the staff, I will continue to rave about the service I recieved, and reccomend you to any who is in the market for a VW, as your service is of the highest quality. Thank you for the great service and I look forward to dealing with you again in the future.

Shawn Gallagher
Dunellen, NJ
08 VW Jetta


Dear Ed,
My wife and I love the new Eos and I think VW has done a wonderful job designing this fun car. Bill did a great job selling the car, we found him very knowledgeable. Once again, thank you Ed.
Yours Sincerely,
John and Jean Knott
Mendham, NJ
Volkswagen Eos

Mark,
Thanks for the follow-up call. The Jetta is Great! I appreciate your help, it was an easy and hassle-fre sales experience!
David Brown
Brooklyn, NY
Volkswagen Jetta

Thanks for your note, Cindi. I consider your service department as
 
excellent. If I buy another VW, and I fully intend to, they will be a major
 
part of the reason. Truly a class act. 
Dr Johnson

Obviuously, he knows his stuff.
I'll be sure to contact Dan again, when I'm ready to make a move.
I liked the Jetta TDI Clean Diesel, but I would prefer having that vehicle with all upgraded trims.
I also like the look of the new Passat CC sold in Europe. Would be nice to have that as TDI.
Please remove this address from any bulk mailings.
Many thanks,
Josh

Mike Sclafani did a fantastic job for us when we leased our new Jetta. We had some less than average experiences at another dealership, but could not have been happier with the service we received from Mike at Bernardsville. Excellent work on his part.
Thanks very much,
Tim Healey
08 VW Jetta
New York, NY

Hi Ed,

The car is great! It drives really well, and is fun to drive. I am really glad I got it. I drove it yesterday to a baby shower in Westchester, and it handles very well in the rain, as well. There are also a lot of little perks that I like about it, I'm beginning to really like the Satellite radio...Thanks very much for all of your help, I hope my little silver Honda gets a nice new owner who will treat it well.

Regards, Tina
of West New York
2008 Volkswagen Jetta


I am thoroughly pleased with the service and attention your dealership and particularly Bill and Tom . My daughter loves her new
2008 Jetta SE. It has been a very fine experience for our family. I know how important service is in the business world and I try to give "my business" to those companies that value and promote excellent service.
Thank you so much.
Shelley Parish Nord

Ed

As a fourteen year customer of Bernardsville VW, I had a great experience as always. The sales staff was professional and informative. Of course, it's always a pleasure to talk to Tony.

I look forward to doing business with you again.

Jerry Tutak
of Gladstone, NJ
08 Volkswagen Jetta

Hi Ed,

Thank you for the follow up e-mail. I would like you to know that both Heather Baumeyer and Mark Maclay quickly responded to my inquiry.
It was I who did not respond quickly enough to them. I have responded to Heather via e-mail, and will be calling her soon to schedule a test drive.

Thanks again for the follow up.

Regards,

Dimitrios

We could not be happier with our experience buying a car from your dealership. Our Salesman was honest and did his best to make us happy. I would recommend your dealership and buy another car from you in a heartbeat.
Tom and Bridgett Moore
New GTI owners

We could not be happier with our experience buying a car from your dealership. Our Salesman was honest and did his best to make us happy. I would recommend your dealership and buy another car from you in a heartbeat.
Tom and Bridgett Moore
New GTI owners

We could not be happier with our experience buying a car from your dealership. Our Salesman was honest and did his best to make us happy. I would recommend your dealership and buy another car from you in a heartbeat.
Tom and Bridgett Moore
New GTI owners

I had a good experience lease the new Jetta and thought that Peter Franzoni did a really good job of keeping up contact with me and explaining the car to me.

Kristana Arp
'08 Jetta

Good afternoon,
We worked with Jared and had a great experience. He was very knowledgable, easy to talk to and very thorough.

My wife was impressed with your customer service and professionalism as a whole. If we decide on a Volkswagen as a next vehicle, I would not hesitate coming back. I have also recommended Bernardsville to a colleague who may be looking for a new car in the near future.

Thanks again for the 2008 GTI and I look forward to coming back for service.

Best Regards,
Brian Jaczko

I am pleased to inform you that I received excellent service from salesperson, Dan Kovacs during my search for a Certified Pre-Owned Vehicle. I was so impressed with the condition of the car, Volkswagen's commitment to excellence in its product and its warranty that it resulted with me purchasing a 2004 Volkswagen Passat.

Although I've only owned the vehicle for four days, I hope this to be the start of a long relationship with Volkswagen. Please uphold this kind of quality customer service; it really does go a long way.

Sincerely,
Robin Lewis

Ms Janet Dickinson and her husband said that Michael Sclafani was an excellent Salesperson and wanted to make sure we were aware of the great service that they received!

We wanted to take a moment to share this positive feedback with you. Have a great day!

VW Customer Care
Nicole Menard

RE: Evan Dickenson


It was easy dealing with Michael at Bernardsville VW. He was extremely friendly, knowledgeable and, I felt, honest. Michael came as a recommendation from a competing dealership which speaks volumes! I would certainly not hesitate to purchase another car from him and your dealership. By the way, I LOVE my new car!
Linda Vecchione

Click on Link http://forums.vwvortex.com/zerothread?id=4008913

Best part:

" Car was purchased at Bernardsville VW. It is by far the best dealer I've ever been to. They are mod friendly and I didn't ever feel pressured. Overall they are friendly and helpful. Plus, I get free tires for life... a pretty good deal for the 18' Pirellis

Mike


Everything was fine with our deal on the car. My son loves the Jetta and Mark, your sales person, was great to work with.
Daniel Lasner

Let me tell you what: It was a very, very, positive experience all around. Possibly even the best car buying experience I have ever had!!!
I have bought quite a few cars in my days, and let me tell you one thing. If more care dealers treated their customers like you do, there would be more cars sold over-all. My experience was a fantastic one. Peter Franzoni is professional, personable, funny, articulate and a knowledgeable sales person and a pleasure to deal with from every aspect.
The GTI that I bought was clean, and in great condition when I took delivery of it on Tuesday evening. All the paperwork was in correct order and everything went smoothly except for the fact that you, Bernardsville VW, was dealing with a knucklehead, and that knucklehead left his EZPass in the car that he traded in. Peter was kind enough to salvage this for me and I will be by to grab it over the weekend. Peter went over the vehicle with me in detail, and showed me some options that I didn't really know were there. During this delivery period, he was patient and all-around a professional.
The part that was very satisfying was that your finance manager took a very modest approach to the "after sale" items like the warranties and so on. I mentioned that I don't typically buy them and had been burned before, and he took that for exactly what it was, a gentle suggestion to not over-sell them and make a foe out of an already guaranteed friend. He did mention them, but after my "suggestion" he kept the friend that was sitting in front of him and moved on with the closing details. A pro in my mind...
At the end of the day, If I decide to buy another VW it will certainly be from Bernardsville VW, and if Peter Franzoni is still selling VW's for you, I will certainly look him up.
Let me tell you what: It was a very, very, positive experience all around. Possibly even the best car buying experience I have ever had!!!
I have bought quite a few cars in my days, and let me tell you one thing. If more care dealers treated their customers like you do, there would be more cars sold over-all. My experience was a fantastic one. Peter Franzoni is professional, personable, funny, articulate and a knowledgeable sales person and a pleasure to deal with from every aspect.
The GTI that I bought was clean, and in great condition when I took delivery of it on Tuesday evening. All the paperwork was in correct order and everything went smoothly except for the fact that you, Bernardsville VW, was dealing with a knucklehead, and that knucklehead left his EZPass in the car that he traded in. Peter was kind enough to salvage this for me and I will be by to grab it over the weekend. Peter went over the vehicle with me in detail, and showed me some options that I didn't really know were there. During this delivery period, he was patient and all-around a professional.
The part that was very satisfying was that your finance manager took a very modest approach to the "after sale" items like the warranties and so on. I mentioned that I don't typically buy them and had been burned before, and he took that for exactly what it was, a gentle suggestion to not over-sell them and make a foe out of an already guaranteed friend. He did mention them, but after my "suggestion" he kept the friend that was sitting in front of him and moved on with the closing details. A pro in my mind...
At the end of the day, If I decide to buy another VW it will certainly be from Bernardsville VW, and if Peter Franzoni is still selling VW's for you, I will certainly look him up.
Bill Thompkins

I just wanted to comment that Peter Franzoni and the rest of the Bernardsville VW team made the leasing of my new Jetta Sportwagon an enjoyable experience. Peter was very knowledgeable and forthright as he guided me through the process of deciding on the car and then through all of the paper work and follow up. I was also pleased when I returned to pick up my plates and your other salesmen pitched right in to put them on in Peter's absence. You've got a good crew working for you.
Jeff Beyer

I just wanted to say thank you for the great experience you and your dealership gave me with the purchase of my new Jetta. Rob Thomas made this the best experience my wife and I have ever had when looking for and purchasing a new car. We have bought quite a few cars and the salesperson always made us feel preasured. Rob, however took the time to see exactly what we were lookong for and showed us the car that fit our budget and quickly provided us with an estimaed monthly cost that was a better than what we expected.
Joe Masi

It was a great pleasure doing business with Michael Scalfani, not only was he very pleasant but he was very knowledgable as well. I have been car shopping for about a month now and out of all sales consultants that I have dealt with, Mr. Scalfani was the most pleasant and informative thus far...Overall, Mr. Scalfani is an excellent sale consultant and wonderful person as well.

-Reginald Wilson


Overall, I had great service.

-Jennifer Arnold


Treated far more professionally than other dealers...

-Bill Newman


The service has been excellent. I have absolutely no complaints and I am a very hard person to satisfy. The car is outstanding and surpasses my expectations. The salesperson, Rich was well informed, answered all my questions and more. Tom, your finance guy, was teh first finance person I have had the plasure to deal with that was not pushy. Your dealership was nothing like I expected. You guys are excellent. My family has shopped with you and recommended you and now I know why. Thank you and your staff for an excellent purchase experience, I surely will recommend you too.

-Roger Quintana


Michael was very enjoyable to work with and was very knowledeable about the product.

-Corey Zogg


"..I was treated with warm respect by everyone at Bernardsville Volkswagen."

-Herminio Alvarez Jr


When I was searching for my Volkswagon Limited Editon Beetle I considered other VW Dealerships around my area, but then I met Rich Reybok from Bernardsville VW. Rich was extremely helpful, knowledgeable, and very professional. So, I stopped searching right then and there. He was wonderful to work with. He wasn't pushy at all and made me feel at ease and comfortable with my decision making. He thoroughly answered all my questions, returned all of my phone calls and he even called me to make sure I was satisfied with my new convertible beetle. I trust him. If I ever have a question, I still call him and ask for his advice. Bernardsville VW has been a totally satisfying experience. I'm 100% hooked and so is my family. I've already spread the word and told my friends about Rich Reybok and my B'ville VW experience.

-Meghan Howard


I found my salesperson to be both professional and courteous. Mark was helpful and imformative...My experience was excellent and would not hesitate to recommend anyone...

-Dave


My wife Elaine and I were very impressed with the dealership and staff. While looking at the GTI in the showroom, we were greeted by the owner of the dealership. We were very impressed with the dealership, staff and our salesman Bill Gaffney. It was one of the best experiences we've had looking for a new car.

-Jeff Mastropaolo


I would like to thank you for providing me with excellent, courteous service on my recent visit to Bernardsville VW. I received all the information I needed regarding the 04 Golf I was interested in at the time...and will certainly make your dealership our first stop when we are back in the market.

-Thomas Williams


This diesel Jetta is fantastic! I am averaging 48 MPG on the highway! It's unreal. Wish I had done this sooner. Thanks for a good deal on a GREAT car, and an exceptional buying experience! See you when it's time for the next car. It will be a diesel VW from you at Bernardsville Volkswagen.

-Keith Goldberg


The Selection was awesome...Bernardsville Volkswagen was nice and they called to follow-up. The salesman, Peter, was the BEST! Everything was right due to the way they handled the sale. The Finance Department did a very good job executing the paper work to make smooth and quick.

-Alexander


We want you to know that working with you was a wonderful experience. Your natural enghusiasm fo rhte VW product and your geniune personality create a trust with your customers that defies the "typical" car sales experience...Bernardsville Volkswagen should be extremely proud of the quality of talent they have available to serve the customers that walk in the door. It is because of you that we will return and purchase VW #4 as soon as my daughter is ready to drive. And you can be sure that we will refer others to you personally as the experience was A+.

-Kathe & Stew


RABBIT LEASE GIVEAWAY! To celebrate the Grand Re-Opening of the new facilities, Bernardsville Volkswagen raffled a 24 month lease for a 2007 Rabbit. During the month of July and August there were many entries. On September 1, 2006, Terry Cowan, Regional Manager of PNC Bank drew Mr. Zoltan Racz of Washington, NJ as the proud winner!


I just was writing to tell you that we saw you at Waterfest this year and to continue to go and support it. I am from Kingston ON Canada and on our way home from Waterfest we were heading to Orange County Choppers in Montgomery, NY when our windsheild wipers broke. It was pouring rain and one of my wiper links broke. I only had my drivers side and it hardly working. It just so happened we saw a sign for Bernardsville and remembered we had visited your booth at Waterfest and got some free stuff. It worked out perfect as we were only 2 miles from your exit. When came to your dealership and you just so happened to have the exact parts in stock for my MK3 Jetta. Your staff were so friendly and helpfull and I was very impressed with your dealership. I was able to fix my car in a corner of the train station parking lot and get back on the road. Thanks so much for supporting such a awesome VW event like Waterfest and for your great customer service. Thanks again

-Ryan Daw


I bought an Eos...and it is a 10. It was one of the best sales arrangements I have ever had and they were quick and easy to deal with.

-Christine Raymond


Your personnel have been outstanding.

-Jim Lappegaard


Rich was extremely helpful and enjoyed working with him. It was a wonderful change of pace considering the experience I had with a different Volkswagen dealer.

-Arthur Ward


HOLE-IN-ONE!!! Ed Shannon of Chatham, NJ, sunk a Hole-in-one at the Morris Museum's 19th Annual Golf Classic on May 19th, 2007 at Ballyowen Golf Club in Hamburg, NJ. Bernardsville Volkswagen donated a 2007 Volkswagen Eos that Ed Shannon won on his first one-in-one EVER! Click here to see the official article from the Daily Record.

Thank you for being so thorough in the time before I arrived at Bernardsville VW to purchase my new Jetta. You made the whole experience a "breeze" and stared it all off very positively.

Thank you for all of your thorough and persistent help ove rthe time it took to purchase my new Jetta. You were incredibly easy to work with and extremely helpful throughout teh entire experience. Also, I was very impressed that the salesman came in on his day off jus tto finalize everything at my convenience. Of all the dealerships I experienced in my car search, Bernardsville Volkswagen was the best. Thank you for all you help.

I just wanted to let you know that your wonderful sales rep, Mike, was so pleasant and very helpful to me. Thanks again, Noelle

The experience at Bernardsville VW was wonderful. The sales rep we worked with was Jared and he was truly a pleasure to work with. Your staff was very professional and courteous. I am very pleased with my purchase and I would highly recommend Bernardsville Volkswagen to my friends.
Thank you,
Maricruz Catala

Dear Tony,

Our Board of Trustees joins me in thanking you for Bernardsville Volkswagen's participation in our 13th annual "Morristown Festival on the Green." It was especially meaningful to have it personally delivered by both you and Ed Levinstone last Thursday. We're very grateful.

It will be a pleasure to recognize Bernardsville Volkswagen in all of the marketing collateral we are producing for this premier event in Northern New Jersey.

The Morristown Partnership truly appreciates the financial support businesses like yours extends to our free-to-the-public community events. Your confidence in us is truly apprciated and we very much look forward to welcoming Bernardsville Volkswagen our event on Sunday, September 30. Thank you again.

With best regards,

France Delle Donne
Director of Development

Thank you Ed, we'll be in touch again soon. All the best, France

Everything went great, was in and out fast. Everyone was friendly and Bernardsville VW service gave me a car wash because my car was really bad and I told them I had no time to wash it.

-Brian Chase


I'm just replying to say that I've been in talks with Josh Catalini over the course of the week, and he's been a terrific associate. I'm going in tonight to hopefully finalize a deal and just wanted to point out how helpful he has been throughout this proces.

-Bill Bejarano


Thank you, Rich, for your time and patience with me! It was my pleasure to meet you. I will bring my daughter in next week for you to go over the vehicle with her, so I will call you to set up a time after school that is convenient for you. I enjoy this car so very much for myself that I will be looking into one for myself when my lease is up in the coming spring on my present vehicle. Thank you again for your help and honesty. I will certainly recommend you and your dealership.

My sales experience was great with Richard Reybok.

-Glenn Fogarty


Hi Ed, I am stunned by this email... A dealership Manager who checks up on you???? WOW!!! You were DEFINITELY worth the loooonnng drive (smiling)!!!! THANK YOU SO MUCH for this much customer service!!! You are truly an exceptional Manager, and your Dealership is top-notch. You have been so wonderful to work with, making this such an easy process - I am a very satisfied customer.

To answer your question -- YES -- Just got home from the multi-hour drive, and for a first time in a long time, I didn't mind it at all!! A great trip in my new car. It rides like a dream!!! I'm extremely pleased with my purchase. The car is sweet...Well Thank you again for everything, I will tell everyone and anyone about your dealership as this was a wonderful experience, "Referals" are still, by far, the best form of advertising. I hope I bring you more business!!!

...as always the service and treatment I receive from your dealership is professional and kind. Whether it be for an oil change or for some other issue, the service I receive is always excellent. I want to thank you and all your personnel for that, because owning a car is stressful enough without having to deal with a dealership that doesn't care about the people who drive the cars they are taking car of. Your dealership is full of kind and responsible people and I appreciate and applaud you all.

My experience at Bernardsville was better than I could have expected! Since this was my first car purchase, I was slightly weary of the "car salesman" stigma - and was definately exposed to some of it throughout my shopping at different dealerships. But as soon as I walked into Bernardsville, I was greeted with genuine smiles and handshakes. I immediately felt comfortable, and the same can be said about the entire process.

Mike was an excellent VW representative. I never felt pressured, and always felt like the decision was completely mine. He was extremely helpful and even though I had done my research, he was ready with answers for all my questions. I had special circumstances and specific requirements - Mike, Ed, and Tom accomodated all my needs and each played an important part in my final purchase.

Thank you!!
Thuy-Lien Nguyen.

Hello Ed,

Just wanted to drop you a line and let you know how pleased I was with my experience dealing with Jared Strowbridge...he helped make the process very easy and was clearly knowledgeable about his products. In the end, it was an easy decision and Jared played a big role in making me comfortable.

Thank you, we are enjoying the car!

JA

The experience was truly fantastic. Vanessa had everything ready to go when we arrived, and as we had a 3 hour ride home, the efficiency was greatly appreciated.
Mark's email alerted me to the special pricing and Vanessa completed the transaction. Everything was great! And to top it off, I love the car, it's so much fun.
I would gladly send more buyers your way.
Michael
Red R32 acquired on 1/26/08

It was a great car buying experience and the Passat Lux is a beautiful car.

This is my eighth Volkswagen.

The last four were purchased from and always serviced by your dealership.

The overall sale and service at Bernardsville Volkswagen is excellent.

I really enjoyed working with Peter Franzoni and your team.

Your dealership will continue to perform all of my service.

I am looking forward to many years of driving my 2008 Passat.

Thanks for your interest.

Richard


The car buying experience was very good. The salesman Dan Kovacs was excellent in his service to customer.

Thanks for the follow-up. Not only was working with Bernardsville VW a huge step up from working with other dealerships we went to, but Vanessa herself was great to work with. She provided great service and responses to my calls and I was very comforatable working with her during the buying process. I definitely will recommend Bernadsville VW and Vanessa to others looking for a car!
Thanks,
Stephanie

of Morristown

Dear Ed:
I just wanted to let you know that everyone at Bernardsville VW was very friendly and helpful to me in my recent purchase of a Passat Wagon. Michael Scalfani took a lot of time to explain everything very thoroughly and l felt gave me enough information to make an informed decision on the purchase of the Passat.
Thank you I certainly would recommend your agency and I look forward to using Bernardsville VW for service.
Lois Walter

Hey Dan,
Things are great with the car, so far so good, no complaints.
Thank you for checking in, I absolutely will let anyone who is interested in purchasing a car to come and speak with you down at VW.
Take Care,
Andrea

Hi Jason,
Thanks for your call and email about our recent purchase. I can confirm that we fully enjoy our new GTI including the very professional purchase experience at yoru dealership.

Best Regards,
Eric

Overall, it was an excellent experience. Vanessa was great…helpful in every aspect of the purchase. She was friendly, knowledgeable. (-: I have ZERO complaints!

Hi Dan,
I am thrilled with my Jetta. Your customer service is way above what I have ever experienced. It is obvious you care about making the customer leave feeling confident in their choice of dealership and that the vehicle's service needs definately met.

Thank you so much for your assistance through the purchasing process. I won't hesitate to recommend you and Bernardsville Volkswagen to friends and family.

Best regards,
Karen Gryctko
from Bedminster, NJ

I just wanted to let you know how much we enjoyed our experience at Bernardsville VW. Jared Strowbridge went above and beyond to ensure we were satisfied customers. We will highly recommend your dealership.

Thank you -


Corina and Greg Fisher of Phillipsburg, NJ
Volkswagen Eos Owner

I am very happy with my new beetle! it makes me smile everytime i get in to drive it, even if im going to work! everyone was very helpful, Dan, Mark (who i bought my previous VW from) and Micheal. i am hoping that the great customer service will continue with the service department...
Thank you,
Erin McCool
from Stewartsville, NJ

Everything is great. The Touarag is great. Thank you for all of your help. I will give Vanessa and the dealership top marks...
Jill and John from Basking Ridge, NJ

"Great car, great service.

VW Bernardsville are a real pleasure to do business with. Michael made sure that every part of the process went perfectly and we really couldn't be happier.

We love VW's and would never consider buying from anywhere else."

Tom from Chatham, NJ


This was absolutely the best experience with Volkswagen I've ever had! Thank you for reminding me how wonderful the customer service really is at Volkswagen. Jared was an honest salesman and knew his Volkswagens; I appreciate his sincerity! Thanks again!

Best regards,

Tina ~Lovin' my v-dub~
from Montville, NJ

Yes, Michael Sclafani was very professional and courteous during my visit. I will absoluetly see him again when the time is right for me.

Thanks so much for your help,

John Maichin
from Mendham, NJ


"Jared made the entire process very easy. I would highly recommend this program to others."
Corina Fisher from Lopatcong, NJ


"I had a very pleasant experience with you dealership. I am very satisfied with my new Eos and the level of service I recieved from you dealership.

Mike was an exceptional sales professional. I did not even know that I was in the market for a new car. Mike did just the right amount of follow-up and provided a good amount of information that made it impossible for me not to come in for a test drive. He was very knowledgeable of the vehicle and made sure he focused on the information that was important to me. Most impressive, he managed my impatient tendencies and worked out a deal within an hour of me stopping by. Friday morning I woke up thinking about getting a new car, Friday afternoon I drove off with my new convertible. That is my definition of a good day.

Thank you all for your assistance during this process. I appreciate Mike following-up with me on Saturday morning. I definately walked away with a positive experience."

Maegan Mathieu
from Morristown, NJ


My experience at your dealership was great! Peter Franzoni was very thorough with the entire process. He was very patient and took into consideration what I was looking for. I greatly appreciated his efforts and he was very knowledgeable as well. I am very excited about my new vehicle and I will recommend your dealership to anyone who may be interested in buying/leasing a vehicle in the future.

My experience at your dealership was great! Peter Franzoni was very thorough with the entire process. He was very patient and took into consideration what I was looking for. I greatly appreciated his efforts and he was very knowledgeable as well. I am very excited about my new vehicle and I will recommend your dealership to anyone who may be interested in buying/leasing a vehicle in the future.
-Eugenia Mastrogiannakos of Stanhope, NJ

Thank you for the great service at Bernardsville VW. Dan was very nice to work with!

Jennifer Boyce from Mendham, NJ


From my first phone call right down to driving away with my new Volkswagen Eos, the professional service we experienced from Bill Gaffney, as well as the Bernardsville staff, was refreshing and pure delight.

Bill was outstanding in giving us the care and attention, as well as a good deal, in leasing my VW Eos. I am sure that our relationship with Bernardsville VW will be a long and pleasant one.

Pat Bothe

Bill,
Thank you so much for assisting me in leasing the VW Eos.
Your professionalism was outstanding, as well as your caring and
thoughtfulness. That matched with the "great deal" we received in our
purchase, our whole experience was delightful.
We hope to continue a long and pleasant relationship
with Bernardsville VW.
Sincerely,
Pat Bothe
from Edison, NJ

We should just like to say how satisfied with the overall service we have received from Berdardsville VW through our two purchases this spring, and that compared to experiences we have had elsewhere it was excellent!
Tony and Anita Davies from Hackettstown, NJ


Hello,
My experience at your dealership was great! Peter Franzoni was very thorough with the entire process. He was very patient and took into consideration what I was looking for. I greatly appreciated his efforts and he was very knowledgeable as well. I am very excited about my new vehicle and I will recommend your dealership to anyone who may be interested in buying/leasing a vehicle in the future.
Thank you,
Eugenia Mastrogiannakos
from Stanhope, NJ

"One of best buying experiences I have had...Peter was a great representative of your company!!!"

Cara and Michael Keating from Long Valley, NJ

I am very happy with my purchase, thank you very much for making the process as low stress as possible.
I assume the check I wrote was cashed, the deal being over.
I will use Bernardsville VW for all my service and repairs. I really liked the way I was dealt with on previous repairs to my old TDI.
I hope you found some use for my TDI, it was a very good car! VW is the only car for me!
I am assured that if I encounter any problems I can call Mike for references to a solution, Mike is very reasonable associate. Thank you Ed for giving me 800 for the old car, that really made a difference.

Paul Mueller from Hoboken, NJ

Hey Ed, Thanks for the follow up, as you know Ed, the purchase procedure with Peter and yourself went very well for all concerned. My wife and I felt completely comfortable from start to finish, without the least bit of pressure. Your whole sales team infact, was extremely accomadating. Lastly, I will be glad to recommend Bernardsville VW to anyone looking for a vehicle. Thanks again, John Levine from Staten Island, NY

I would like to let you know that my experience with Bill & Heather were quite positive. They were both professional and delivered world class service.

Jason,
I have leased a car from (...) VW and I am sorry I didn't give you my service because I feel I received a horrible deal and got [horrible] service from them. I wish I could just give back my car and lease one from you guys. Sorry.

Robin Barter from Berkeley Heights, NJ


"Everything was really great. I was very satisfied with the purchase. Bernardsville Volkswagen called me right away. The process was no hassle; there was no pushing the business. Everything worked according to the way you said it would. It was stress free."

Vicotria Suarez, Teaneck, NJ

...as always the service and treatment I receive from your dealership is professional and kind. Whether it be for an oil change or for some other issue, the service I receive is always excellent. I want to thank you and all your personnel for that, because owning a car is stressful enough without having to deal with a dealership that doesn't care about the people who drive the cars they are taking car of. Your dealership is full of kind and responsible people and I appreciate and applaud you all.

Dawn Wallace

 

"Thanks for the follow-up. Not only was working with Bernardsville VW a huge step up from working with other dealerships we went to, but Vanessa herself was great to work with. She provided great service and responses to my calls and I was very comforatable working with her during the buying process. I definitely will recommend Bernadsville VW and Vanessa to others looking for a car!"

Stepanie

Morristown, NJ

 
I am enjoying my new Passat so far and am growing accustomed to driving a car as opposed to an SUV! I have to say that Dan Kovacs was a pleasure to work with! He was very professional and certainly aided in our decision. This was probably the best "car purchase/lease experience" I 've ever had! Thanks Dan!!
 

"We want you to know that working with you was a wonderful experience. Your natural enthusiasm for the VW product and your genuine personality create a trust with your customers that defies the 'typical' car sales experience"

Kathe and Stew

Warren , NJ

Volkswagen Eos

 

"Bernardsville Volkswagen was Excellent and the overall exerperience was Great"

Manikant

H elmetta , NJ

 

"This is my 4th vehicle from Bernardsville VW and they are Fabulous." David and Karen

New Vernon, NJ

 

"Everything was really great. I was very satisfied with the purchase. Bernardsville Volkswagen called me right away. The process was no hassle; there was no pushing the business. Everything worked according to the way you said it would. It was stress free."

Vicotria Suarez

Teaneck, NJ


 

I have leased a car from (we won't mention) VW and I am sorry I didn't give you my service because I feel I received a horrible deal and got [horrible] service from them. I wish I could just give back my car and lease one from you guys. Sorry.

Robin Barter

Berkeley Heights, NJ


Peter is the most professional car salesman i've run into in a long time.
He found a hard to find car for us and we're picking it up Monday. He's even coming in on his day off to do the deal.

He's also arranging for us to turn in our Jeep at the Chrysler dealer near you which will save us a lot of time and headache.

We're looking forward to seeing you tomorrow.

Thanks,
DD
New York, NY

VW Eos


In response to your email, my communication with Mark has been prompt, informative and professional. His continuous emails lead me to respond to Bernardsville VW, as I live in Rockland County and usually deal with Palisades VW (who are absolutely WONDERFUL to deal with!) As it stands, you are getting the VW Jetta Sportwagen before they are and we (husband & I) have been following VW's news about this vehicle. Because of Mark's emails, I called him and found out that the Sportwagon is coming to your dealership the week of June 2nd and one had the sunroof. That was it. Sold. Mark immediately emailed me the VIN number and we discussed the car. If you have any other questions, please feel free to email. If all goes smoothly, I will recommend Bernardsville VW to family members who live in the Basking Ridge area.

Thank you,

Karen Azcuy of Tappen, NY

New Jetta Sportwagen

 
I've never had such a pleasant experience in what has the ability to be a stressful experience. Peter was absolutely wonderful with really allowing my questions to lead his explanations. He understood my previous ownershi[p of a Jetta Volkswagen and explained in full detail the differences and upgrades between the car I had and the one I was purchasing. I'm so happy I experienced the service at Bernadsville Volkswagen because I will never go anywhere else again. It was painfree and actually enjoyable, and therefore you will come highly reccommended!

Thank you,

Lindsay

Volkswagen Jetta

After buying his Jetta new, Matt has put every mile o fhte 344,000 miles on the odometer. Along with daily commuting from North Plainfield, New Jersey to Emmaus, Pennsylvania, Matt also drives for fishing excursion, hawk-watching outings and on his way to play tennis.

Matt Marion

VW Jetta

I had an excellent experience with Bernardsville VW. I'm very happy with my purchase and am extremely satisfied with the helpfulness and hospitality of your staff, especially Mike, my salesperson. He was one of the nicest car salesmen I've ever had the pleasure of dealing with and was very knowledgeable in terms of answering any questions I had regarding the vehicle. Thank you very much for your business and I'll be sure to recommend Bernardsville VW to all my VW enthusiasts!

Jen Vidal
Union, NJ
Volkswagen Jetta

"It was Excellent. Bernardville VW has good communication."

Sivakumar

Basking Ridge, NJ

"The salesperson was Terrific throughout the whole experience." Christopher

Chester, NJ

"Bernardsville Volkswagen was more accommodating than any other dealer I went to"

Jane

Summit , NJ

"I went to a couple of VW Dealers and Bernardsville VW had the BEST customer service. They were extremely polite"

Eric

Belle Meade, NJ

"This is our 3rd Volkswagen from the 3rd VW dealer, and Bernardsville Volkswagen is the Best experience we've had."

Jon and Amy

Maplewood , NJ

"The dealer actually went out of the way to get the car I wanted."

Kris and Jason

Succasunna, NJ

"The salesperson was really cool. They were willing to work with me on my trade-in."

Ken

Rockaway, NJ

"It was excellent! Pete was awesome and went over every little detail of the car."

Kate

Basking Ridge , NJ

"I was totally satisfied with Bernardsville Volkswagen because they were friendly and there was no pressure."

Nayna

Edison , NJ

"They were great. Rich was great and worked with my schedule to make an appointment."

Catherine

Linden , NJ

"Mark was the best salesperson I ever dealt with."

Ron

Chatham, NJ

"This is the 3rd car I bought from Bernardsville VW and they worked out another great deal for me." Amanda

Summit , NJ

 

Sincerely, Denise Frisoli
Basking Ridge, NJ

 

These are the Winners from our Grand Re-Opening Celebration

RabbitWinner.jpg

To celebrate the Grand Re-Opening of the new facilities, Bernardsville Volkswagen raffled a 24 month lease for a 2007 Rabbit.  During the month of July and August there were many entries.  On September 1, 2006, Terry Cowan, Regional Manager of PNC Bank drew Mr. Zoltan Racz of Washington, NJ as the proud winner.

I-Pod Winners:
Moira Blake
Nabilah Kabia
Doris Olszewski
Charles Burton
Katie Kavett
Kevin Hurley

Monthly Service Raffle
Dharmendra Manwani--Duffle Bag
Mariana Jarfar--Remote Control Beetle



Bernardsville Volkswagen | Basking Ridge and Morristown New Jersey VW Dealers
Bernardsville Volkswagen
118 Morristown Rd
Bernardsville, NJ 07924
Easy to get to:  Exit 30B off 287
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Main Phone: (866) 632-0693
Email: Contact Us
Fax: (908) 766-5231
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